I thoroughly enjoyed the elegant decor and spacious lounges, which provided a warm and welcoming atmosphere. The location next to the beautiful park was particularly convenient for leisurely strolls, making it ideal for seniors.

Improve check-in speed for elderly guests.

Curiosity got me

Staying here showed that luxury has its quirks. The spacious room was a delight, but knowing the air conditioning failed to cool was disheartening. Breakfast was a culinary highlight, albeit pricey. The fitness and wellness center appealed to my need for relaxation after exploring nearby boutiques. A mixed bag, but certainly a stay that kept me on my toes!

The atmosphere of the hotel was delightful and

the service was exceptional. I particularly enjoyed the warm welcome and complimentary treats in my room. However, the Wi-Fi connection was inconsistent at times, which made working from the room challenging.

Perfect for a relaxing escape

Had a fantastic experience with the lovely staff, always ready with a smile! The breakfast was simply a highlight, with freshly made omelets and a great selection of pastries. I really felt taken care of here.

It was a bit pricey but at least it felt worth it.

We had a fantastic family getaway at this hotel. With five teenagers in tow, we appreciated the spacious rooms and clean environment. The breakfast spread was an absolute hit, offering an array of delicious choices that everyone loved. The location is prime, allowing easy access to the Rhine Tower for impressive views of the city.

In my wife’s opinion, the communication with staff could be improved, especially regarding daily housekeeping preferences and towel replacements.

would want to stay there again

The location is perfect, right by a lovely park. I had a spacious deluxe double room with a minibar, flat-screen TV, and private bathroom. The staff was super friendly, especially at the restaurant where I got amazing food. The wellness area has a gym and sauna, which were great for relaxing after exploring Düsseldorf.

I loved the spacious and clean deluxe double room. The staff was extremely attentive and friendly. The restaurant service was top-notch, especially during my birthday celebration. The food tasted fantastic, and the location was perfect, right across from a beautiful park. 🌟

an unforgettable stay with warm hospitality and delightful surprise treats for your furry friend

Exceptional staff made our stay perfect.

The indoor wellness area was a perfect retreat after a busy day.

The beds were frustratingly high due to an additional mattress support that made sleeping uncomfortable.

Spacious wellness area makes for a relaxing retreat after a long day. The hotel's proximity to public transit enables easy access to attractions, perfect for exploring the area.

Check-in process felt lengthy, as only one counter was open during peak hours. Room cleanliness had issues, with dust on bedside tables and bathrooms not being fully stocked with towels and toiletries. I found the internet service to be spotty, making it difficult to stay connected. The dining experience fell flat. it felt like the menu lacked variety and the food quality didn’t quite match the hotel’s standards. On one day, I returned to find the room had not been made up by the late afternoon, which dampened my expectations for a five-star stay.

Great location and friendly staff, but Wi-Fi was really poor.